Delivery & Returns

Delivery (Digital Service)
All products are digital. After successful payment, VIP perks are activated instantly to the Steam/Discord ID you provide. If automatic delivery fails, contact us within 24 hours at [email protected].

Refunds

  • If a purchase wasn’t delivered or activated, you are eligible for a refund.

  • Once a digital perk is activated or consumed on the server, refunds are generally not possible.

  • If you experience a technical issue within 48 hours of purchase, we will repair, extend your service time, or refund at our discretion.

Cancellations & Chargebacks
Please contact us first. Unauthorised chargebacks may result in account restrictions due to fraud prevention.

Support
[email protected]