Delivery & Returns
Delivery (Digital Service)
All products are digital. After successful payment, VIP perks are activated instantly to the Steam/Discord ID you provide. If automatic delivery fails, contact us within 24 hours at [email protected].
Refunds
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If a purchase wasn’t delivered or activated, you are eligible for a refund.
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Once a digital perk is activated or consumed on the server, refunds are generally not possible.
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If you experience a technical issue within 48 hours of purchase, we will repair, extend your service time, or refund at our discretion.
Cancellations & Chargebacks
Please contact us first. Unauthorised chargebacks may result in account restrictions due to fraud prevention.
Support
[email protected]